Returns and Exchanges
At Hair Care, we want you to be completely satisfied with your purchase. If you are not happy with your hair products, you can return or exchange unopened items within 14 days of delivery.
1
Initiate Request
Contact our customer support team via email with your order number and the reason for the return.
2
Package Your Item
Ensure the product is in its original, unopened packaging and place it securely in a shipping box.
3
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
4
Receive Your Refund
Once we inspect the returned item, we will process your refund back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing